Detroit Water - Contact, Pay Bill, Start or Stop Service and more (2024)

The Detroit Water and Sewerage Department (DWSD) provides water for approximately 680,000 of the residents of Detroit, Michigan. Founded in 1836 as the Department of Water Supply, today's DWSD collects water from the Detroit River and Lake Huron to ensure that its customers have all of the water they need.

Detroit Water - Contact, Pay Bill, Start or Stop Service and more (1)

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Detroit Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

C

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Detroit Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Detroit Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

  • Lead Levels in the Water

Lead Report (2020)

C

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Detroit Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Detroit Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

In this report:

  • Lead Levels in the Water

View full report

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
735 Randolph St. 1st floor
DETROIT, Michigan 48226

313-267-8000
mydwsd@detroitmi.gov

Emergency (24 hours - broken water main or pipeline, etc.)
313-267-8000

Already have an account?

If you already have an account, you just need to login to the Detroit Water site. Detroit Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Detroit Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

Starting Your Service

When you move to a new home in DETROIT, you'll most likely already have running water, but you'll still need to set up water service with the Detroit Water. Luckily, DETROIT has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in DETROIT, you'll need to stop your water service with the Detroit Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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Detroit Water - Contact, Pay Bill, Start or Stop Service and more (2024)

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